Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Super communication!! Super communication!! Very quick service! Excellent end product!! Would order from here again!!
Carrie, Irma | Ordered a couple of oversized items - - at prices I found very fair, I might add - - but was worried about shipping costs which elsewhere were more than my items. CanadaOnCanvas exceeded my expectations and arranged a local delivery at no extra charge to me and enabled me to assemble a beautiful oversized art piece that is the centrepiece of my living room. 5/5 Stars.
Luke CP, | absolutely thrilled I received my first order from you today.
I was absolutely thrilled when I saw the wonderful job you did on my photos.
They came quickly too!
I will most definitely send more work your way.
Thank you very much
Philip
Philip Dunn, Pickering, Ontario |